FAQ

Product

You can find them on our website 24/7 or from retailer on Store Locator page.

The functional benefits of Plants By People Beverage Blends work the same whether cool or hot, as long as you follow our recommended preparation instructions.

Our beverage blends are made with 100% organic fruit.

Yes!  As part of our commitment to adhere to National Organic Program (NOP) standards, Plants By People Beverage Blends do not contain GMOs.

Only the Bloom Cherry Energy Beverage Blend contains caffeine. One serving is approximately 80mg per sachet serving – compared to 90mg in a cup of coffee. The caffeine content information can be found on the carton underneath the Dietary Supplement Facts information.

No. All of our Beverage Blends are gluten-free.

No. All of our Beverage Blends are made without any of the eight FDA recognized allergens and therefore DO NOT contain milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat or soybeans.

At Plants By People we take a conservative approach to individual health. Due to some of the botanical ingredients in our blends we do list a warning to consult a healthcare provider prior to use if you are pregnant or nursing.

All of the ingredients in Plants By People Beverage Blends are natural and are safe for children, however if you have any concerns, please consult your physician.

Plants By People Beverage Blends are packaged to preserve freshness and quality for up to two years in a variety of shipping and storage conditions. To ensure maximum flavor and freshness for our consumers, Plants By People Beverage Blends are stamped with a best before date, which indicates two years from the date of manufacture. You can find the best before date on the carton and the side seal of each tonic stick pack.

Order & Shipping

Plans by People stands behind its products and the ancient wisdom of healthy living through plants.  We believe in the difference holistic herbal medicine makes to our health, and we strive to provide good customer service. 

We promote conscious consumption and have taken conscious decisions to reduce waste, leverage renewable energy, and reduce our carbon footprint.

If you are not satisfied with the Plants by People experience and need to return your purchase, we will issue a refund to unopened & undamaged  product boxes with a limit of one carton per customer.

$3.99 Standard Shipping: 5-8 business days
$12.99 Priority Shipping: 1-3 business days

You can reach us you can reach us at hello@plantsbypeople.com and the chat function on our website. Expect a response within 48 hours during business hours.

Account & Subscription

If you already have an account with us, you can log into your account using this link HERE. If you would like to create an account, you can join HERE

You can make all changes to your subscription, including pausing, changing delivery dates, swapping flavors, or canceling by logging into your customer account.

Use the email associated with your order to create an account or log in HERE.

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Yes, you can. Using your customer account, you can add to your subscription, remove products from your subscription, or even add a one-time product to an upcoming delivery if you’d like to try something new.

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You can cancel your subscription anytime. Just log into your customer account, click "Manage Subscription", scroll all the way to the bottom and click "cancel subscription".

You can also just postpone your next delivery but if you decide to cancel, you can re-activate your subscription anytime.

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